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SHIPPING & RETURNS POLICY
 

Shipping Policy

Katy Loupa Studio is based in the U.K. Currently we are only posting to the U.K (excluding some postcodes). If you are overseas and would like to order from us please email (hello@katyloupastudio.co.uk) and we will do our best to accommodate you.

All orders costing £75* or more unlocks free standard postage.

The size and weight of your order will depend on which service is used. We use Royal Mail 2nd class as standard. And we use Inpost and Evri for any larger and/or heavier orders.

Postage upgrade options are available - please make contact before purchasing.

Postage is charged at a flat rate of £2 for orders under £10. And £4 for any orders over £10 and under £75*. This amount covers the postage, packing and all other associated fees.

*after any discounts or special offers.

Return & Exchange Policy

Returns and exchanges are not accepted. However, please contact us should you have a problem with your order and we will do our best to help.

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